{"id":6998,"date":"2019-05-15T11:34:50","date_gmt":"2019-05-15T11:34:50","guid":{"rendered":"http:\/\/test.potidea-palace.com\/?p=6998"},"modified":"2020-02-07T11:18:03","modified_gmt":"2020-02-07T09:18:03","slug":"let-us-introduce-ourselves-our-top-3-traits","status":"publish","type":"post","link":"https:\/\/www.potidea-palace.com\/de\/blog\/let-us-introduce-ourselves-our-top-3-traits\/","title":{"rendered":"Let us introduce ourselves: Our top 3 traits"},"content":{"rendered":"\n

The overwhelming majority of our Trip Advisor page concerns<\/a> the attributes of our personnel. In this article, we have compiled a list of our top traits, as they have been noted by you. The fact that we smile, we recognize guests and that we are imaginative are what set us apart.<\/p>\n\n\n\n

We\nsmile<\/strong><\/p>\n\n\n\n

We smile a lot. And, more precisely, we smile from our heart. Because we are engaged with what we do; because we sincerely love what we do. Besides, it is a well-known neuroscience fact, to talk about our stance with scientific underpinnings too, that people prefer amiability and the smiling faces. It is no coincidence that hospitality professionals have improvised insightful ways to instill the value of smiling into their teams. A striking example is the 10 and 5 Staff Rule which prescribes that whenever a guest \u201cis within ten feet of a staff member, the staff member should make eye contact and warmly smile to acknowledge the oncoming guests. When a staff member is approximately five feet from a guest, a sincere greeting or friendly gesture of acknowledgment should accompany the eye contact and smile.\u201d (coylehospitality.com, n.d.).<\/p>\n\n\n\n

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We\nrecognize guests<\/strong><\/p>\n\n\n\n

The great memory is a skill that the vast majority of our team has. In this way, we remember our repeaters and brand devotees\u2019 predilections and needs. This guests\u2019 recognition allows us to forge a strong, intimate relationship and rapport with them.<\/p>\n\n\n\n

At\nevery occasion.<\/h4>\n\n\n\n

\nWhen a housekeeping lady, at the\nturndown service, finds a guest\u2019s sunglasses under the bed and,\nlonging to make a surprise for him, in lieu of placing them on the\nbedside table, she crafts, with towels and the sunglasses, a \u201cGreek\nelephant\u201d wearing sunglasses.<\/p>\n\n\n\n

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When our Pastry Chef<\/a> is in the mood of changing the color of your bread loaf. <\/p>\n\n\n\n

Where imagination is another word to describe the Potidea Palace gastronomic journey: our black bread? <\/p>\n<\/div>\n\n\n\n

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Photo courtesy of @viktoria_psy (on Instagram)<\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n\n\n

And when housekeeping art makes your stay more memorable.<\/a> <\/p>\n\n\n\n

\nWe smile. We recognize guests. We\nare imaginative. But above all, we are proud of our hospitality\nvalues and we cannot wait to start welcoming you again, from April\n25, and treating you with this very Potidea Palace hospitality! \n<\/p>\n\n\n\n

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\n\nReferences:\n\n<\/p>\n<\/div>\n\n\n\n

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What is the 10 and 5 Staff Rule?<\/a><\/blockquote>