Potidea Health and Safety Guidelines

Potidea Health and Safety Guidelines


Update 25/05/2020 

Season Opening 2020

Dear beloved Guests !
We are delighted to announce that Potidea Palace Hotel opens on July 01, 2020.
Our team is ready to welcome you complying the necessary prescriptions and safety regulations, and to follow all the guidelines according to WHO and relevant institutions. We do our utmost to provide you with the most comfortable and safe holidays.

In order to facilitate the process of new reservations, the cancellation policy has been changed to the following:

  • From now on all reservations with Special Offers are fully flexible and cancellation policy is 15 days before arrival (instead of 60 days)
  • Old reservations made until May 25 can be canceled 48 hours before arrival (in case of any restrictions to be applied).

Should you need any additional information or clarifications, please, do not hesitate to contact us.

We look forward to welcoming you to our resort!

Kind regards,
The Potidea Palace Hotel Management

Update 30/04/2020 

We continue to follow the latest governmental regulations and recommendations from the World Health Organization. Our first commitment is the health and well-being of our guests. 

Please, be kindly informed that we have changed the cancellation policy for all the direct reservations, in order to offer you as much flexibility and planning comfort as possible. Following the Government Order, the appropriate personalized vouchers will be issued and sent to our guests accordingly.  Under the conditions of the vouchers guests will be able to cancel reservations 48 hours before the arrival date and use it to change the dates of the stay.

The aforementioned voucher with uploaded credit is valid within 18 months, for the seasons of 2020 and 2021 accordingly. Our dedicated Reservations Department will assist you with further alternative options, processing your requests and changing the dates in conformity with your preferences.

If you have any questions regarding your reservations, or additional clarifications will be needed, please, feel free to contact the hotel directly. 

Thank you for your patience and understanding.
We look forward to welcoming you to our property at your earliest convenience!

Update 26/03/2020

Dear beloved Guest,

We would like to thank you for being with us in this tough times, which many counties worldwide are passing through, because of the global situation challenge with COVID-19. All your support, loyalty and special attitude are precious for us.

We truly understand that due to the prevailing circumstances your travel plans are hardly important right now. Consequently, we promise to do our utmost to assist you to postpone your holidays or to help you with unforeseen issues within the time period that circumstances require. 

If you need to adjust your reservation call  +30 23730 41653 or send an e-mail at [email protected].

As our first priority and greatest concern is health, personal safety and well-being of each of you, in addition to the usual parameters, we currently focus largely on the protection of our guests assuring you, that we have taken all the needed precautions in accordance with applicable regulations of World Health Organization.

Together we are much stronger in taking those vital issues, which gives us new hope and a brighter promise.

We look forward to welcome you to our property at your earliest convenience.

Should you need any further clarifications or information, please, do not hesitate to contact us.

Stay safe and healthy!